Privacy Policy
Introduction
This Privacy Policy explains how North Shore Software ("we", "us", or "our") collects, uses, and protects your information when you visit our website northshoresoftware.dev (the "Website"). By using our Website, you agree to the terms of this policy. We are committed to protecting your privacy and handling your data in an open and transparent manner.
Information We Collect
We collect different types of information from you in connection with your use of the Website:
Information You Provide Directly
When you use features like the contact form on our Website, you may voluntarily provide us with personal information:
- Your Name
- Your Email Address
- Your Phone Number (if you choose to provide it)
- Any other information you include in your message.
Information Collected Automatically
When you visit our Website, we automatically collect certain information about your device and usage patterns through cookies and similar technologies, including Google Analytics:
- Your IP address (which may be anonymized)
- Browser type and version
- Operating System
- Referring website addresses
- Pages you visit on our Website
- Time spent on those pages
- Clickstream data
- Device type
- Approximate geographic location (derived from IP address)
How We Use Your Information
We use the information we collect for the following business purposes:
- To respond to and process your inquiries submitted through our contact form.
- To operate, maintain, and improve the functionality and performance of our Website.
- To analyze Website usage and traffic patterns using Google Analytics to understand user behavior and optimize content.
- To personalize your experience on the Website.
- To detect, prevent, and address technical issues or security threats.
- [Add any other specific, lawful business purposes, e.g., for marketing communications if you have consent, for internal reporting and analysis].
- To comply with applicable legal obligations and regulations.
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to collect information about your use of the Website, which is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the Website, compile reports on website activity for us, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. For more information on how Google uses data when you use our Website, visit [Link to Google's policy: https://policies.google.com/technologies/partner-sites].
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, please understand that no data transmission over the Internet or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose for processing. For example, contact form submissions are typically retained for [Specify a timeframe, e.g., X months/years] for business follow-up and record-keeping. Google Analytics data retention settings are configured within our Google Analytics account.
Your Choices and Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These may include the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information.
- Object to or restrict the processing of your data.
- Request data portability.
- Withdraw consent (where processing is based on consent).
Children's Privacy
Our Website is not directed to individuals under the age of [Specify Age, e.g., 13 or 16, based on relevant laws like COPPA or GDPR]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Links to Other Websites
Our Website may contain links to other websites that are not operated by us. This Privacy Policy applies only to our Website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the "Last Updated" date at the top. Your continued use of the Website after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By email: john@northshoresoftware.dev
- By visiting this page on our website: https://northshoresoftware.dev/contact/
- By mail: [Your Business Address - Optional but recommended for legal compliance in some areas]